DISMAS BIRECH PROFESSOR COURSE DATE NON-VERBAL COMMUNICATION Non-verbal communication is a type of communication that involves sending and receiving wordless cues
Non-verbal communication is a type of communication that involves sending and receiving wordless cues. It comprises the use of visual cues such as distance and physical environment, body language, paralanguage and touch. It also includes the use of time which is called chronemics, eye contact, frequency of glances, pupil dilation among others. Non-verbal communication involves the process of generating and interpretation of messages either consciously or subconsciously.
Facial expressions are a form of body language which is a form of non-verbal communication. Facial expression is the movement of muscles seen beneath the human skin. They show the emotional state of an individual to the viewers. Facial expressions give strong cues of what is being said and is often unintentional. Facial expressions should often be trusted whenever there is a mismatch between facial expression and words. For example when someone says he is okay and feels no pain yet he makes the facial expression of wincing in pain, then the facial expression is trusted more than the word. Most of these facial expressions are often the same no matter which part of the country we are in and yet still the overall appearance of the face can give a person a lot of information. In some countries smiling is a way of trying to friendly or encouraging but in South Korea smiling at a stranger is an insult as it shows that you think they are stupid.
Body movement which is also known as kinesics refers to body posture, gestures, head and hand movements or movement of the whole body. It is used to pass information about a person’s attitude and emotion. In this video it is indicated that non-verbal communication has different meanings in different countries. For example in another country the thumbs up sign could be used to say “It is good or okay” but in Iran and other parts of the Middle East it means “Up yours. Also the “okay sign” is considered very rude in Brazil and Turkey as it signifies a part of the body that is shaped likewise. In Philippines, beckoning someone with the use of the index finger is considered fit for dogs and is punishable by arrest.
Chronemics can be defined as the way in which a person or individual values, structures and perceives time and also how people react to time frames communication. The perception of time plays an important role in in non-verbal communication process and it includes willingness to wait, punctuality and interactions. Time can be used to show status. For example in most, if not all, countries a boss can abruptly call for a meeting in the middle of business hours but for an average worker will have to make an appointment to see boss. The ways in which different cultures perceive time influences communication. In other countries being punctual is a sign of discipline and respect but in others it is different. For example in Argentina, whenever one is going to have a dinner, they should be an hour late because being punctual is a sign of greed.
Culture plays an important role in non-verbal communication as it greatly determines how activities of learning are organized and also influences the meaning of different non-verbal communication cues. As seen from the video different countries have different interpretations of different kinds on non-verbal communication cues. Non-verbal communication is an important aspect of communication as it works into clearly bringing out the information that could not be done better by use of words.